Find out if you’re entitled to a free NHS sight test by clicking here. If you are still unclear about your eligibility please contact us on 020 3376 5566 or info@sightathome.co.uk.

Yes, when our optician visits your home, they will request to see evidence of your age or any other qualifying criteria for the free eye test. Additionally, you will be asked to sign a General Ophthalmic Services application form, which enables them to assess your eye health and conduct the sight test.

Absolutely! Thanks to our advanced and portable testing equipment, our opticians can perform comprehensive and in-depth sight tests with the same level of precision and care as they would at a practice or clinic. Although the specific devices they use may vary, the aspects of your vision and overall eye health that they assess remain consistent, ensuring that the quality of their results and diagnoses remains at the same high standard. Best of all, it all happens in the comfort of your own home.

If you reach out to us in advance of your home appointment, we will gladly make every effort to accommodate your additional support requirements. Simply get in touch with us at 020 3376 5566 or email us at info@sightathome.co.uk. If needed, you can also have a family member, friend, or doctor speak to us on your behalf. Together, we can discuss your options and ensure that your needs are met to ensure a smooth and comfortable experience.

All of our staff wear a prominent identity badge which states their company ID number. This not only provides you with the assurance that they are employed by us but also indicates that they hold a Disclosure Certificate from the Disclosure and Barring Service (formerly known as the CRB), ensuring they have been assessed and cleared to work with vulnerable adults. However, if you have any doubts about the individual who arrives at your door, feel free to call us at 020 3376 5566, and we will gladly assist you in verifying their identity.

Relax and rest your eyes. Try to get enough rest and avoid straining your eyes before the appointment. We will reach out to you via phone to confirm the appointment and inform you when the optician is on their way to you.

Remember, the eye test is a straightforward and painless procedure designed to assess your vision and overall eye health, so there’s no need to worry.

The duration of the appointment depends on the specific issues you are encountering and the optician’s findings regarding your overall eye health. Typically, the appointment lasts for approximately 60 minutes.

The optometrist will start the appointment by creating a record of your health. This record includes information about your general health, family medical history, medication and any eye concerns that you may have. Before proceeding with the sight test, the optician will assess the general health of your eyes using our advanced testing equipment.

The optometrist then uses a series of special charts, symbols and letters along with different lenses to determine your prescription. The test involves some simple questions however for those unable to answer, an alternative method will be used to determine your prescription. Occasionally it may be necessary for the optometrist to place some drops in your eyes to get a clearer view of the back of the eye.

The optometrist will go through the results of your sight test with you. If glasses are required or need updating, you will be shown our range of frames including lens options. Our opticians bring a selection of frames to your appointment for you to try and test out. Our wide range of frames ensures a good choice is available to suit all face shapes, budgets and preferences. Our opticians take the time to guide and advise you during your frame selection, ensuring that you are happy and comfortable with your choice.

If any medical conditions are detected or further checks are required then the optometrist may book a referral for you.

Absolutely, we can readily offer a variety of information about our services in alternative formats or languages. Simply contact us at 020 3376 5566 or email us at info@sightathome.co.uk. If needed, you can also have a family member, friend, or doctor speak to us on your behalf. We are here to assist and accommodate your preferences to ensure clear communication and access to our services.